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                                                                                                               Experience the new Data Safeguard




This Online Terms of use and conditions Notice applies to this Web Agent One online interface (for example the website or mobile Application) and any Web Agent One affiliate or subsidiary online interface that links to this Notice, (each, a Site, and, collectively, Sites). The term "Web Agent One" or "we" or "us" or "our" in this Notice refers to banking and non-banking affiliates or subsidiaries of Web Agent One that link to this Notice. We also provide other online interfaces not covered by this Notice. If you visit or access your accounts from one of these sites, please review the online privacy practices of that site to understand how your online information may be collected, used and shared.

This Notice describes how Sites may collect, use and share information from or about you, and explains how information may be collected and used for advertising purposes. Web Agent One tries to keep the terms of use and conditions as simple and short as possible and may change these terms of use and conditions at any time and as often as necessary by posting changes online on this website. If the changes are more significant we might send an e-mail or information under “News” on your device. In order to be aware of the latest changes, please review these terms of use and conditions regularly. Your continued use of this Web Agent One website and services / applications / products after changes are posted means you agree to the legally bound by the updated and / or amended terms of use and conditions. There are many different ways to use our services / applications / products and we want you to be aware how we are using personal and transaction data and in which you can protect your privacy.

This website and the mobile App including all the Web Agent One service / applications / products contain a link to websites / servers / services / other databases operated by third parties. Web Agent One does not have any influence or control over any third party and unless otherwise posted, Web Agent One is not responsible for it and does not endorse any third party websites / servers / services or databases or their availability or contents / data including any views or opinions expressed with these contents or data.

You agree to use this site and the mobile App, all Web Agent One services / applications / products only for lawful and honorable purpose and in a way that does not infringe the rights of, restrict or inhibit anyone else´s use. These terms of use and conditions includes a prohibited behavior by harassing or causing distress or inconvenience to any person or transmitting obscene or offensive content. You may not copy, reproduce or republic the Web Agent One services / applications / products and software without the prior written permission of Web Agent One. This includes adapted, altered or derivative work. It is also forbidden to download, post, broadcast, transmit or make available the data and / or services / applications / products to unauthorized third parties. The names, images and logos identifying Web Agent One and their services / applications / products are subject to copyright, design rights and trademarks. Nothing contained in these terms of use and conditions shall be construed as conferring by implication, estoppel or otherwise any license or right to use any trademark, patent, design right or copyright of Web Agent One. The contend / services / applications / products provided on this website or mobile App including the information, names, images, pictures, software, design, logos, architecture, design and icons regarding or relating to Web Agent One, its products / applications / services, is provides “as is” and on a “is available” basis without any representations or any kind of warrant made to the extent permitted by law, including the implied warranties of satisfactory, quality, fitness for any particular purpose, non-infringement, compatibility, security, accuracy and precision.

Web Agent One does not warrant that the website or mobile App and its services / applications / products will be uninterrupted or errors free run. Web Agent One is under no circumstances liable for any loss of data, loss of business, loss of opportunity, loss of goodwill or injury to reputation, loss of revenue or anticipated profits. There is no warrant for all losses suffered by third parties or any indirect, consequential or exemplary damages in association with the use of this site / services / applications / products regardless of the form of action.

The Web Agent One terms of use and conditions shall be governed by and construed in accordance with American law. 

Why do we need and collect your personal and transaction data? 

- to comply with      laws and regulations, and to comply with other legal process and law      enforcement requirements

  • to respond to your      inquiries and process your requests
  • to inform you      about information regarding the website, services, applications or      products for which you apply or for which you might apply, changes to      terms of use and conditions, pricing, policies and/or other administrative      information;
  • to verify your      identity and / or location (or the identity or location of your      representative or agent) in order to allow access to your accounts,      conduct online transactions
  • to allow you to      apply and trigger a transaction for services / applications / products and      evaluate your eligibility for such or services / applications / products)      including using data, pay and access tools and to allow you to apply      features (e.g. for trigging a transaction) within our website, services,      application or products by granting us access to information from your      device such as contact lists, or geo-location when you request certain      services. Some of these activities have additional rules, which may contain      additional information about how personal and transaction data is used and      shared
  • to maintain      measures aimed at preventing fraud and protecting the security of account      and personal and transaction data for risk control, for fraud detection      and prevention
  • to personalize      your experience on the website and enhancing the website, identifying      usage trends and determining the effectiveness of promotional campaigns;
  • for our own      business purposes, including data analysis, audits, developing and      improving products and services
  • to deliver      marketing communications (under “News” in our services / applications /      products) that we are trustful convinced this may be of interest to you,      including, ads or tailored offers to you

Keep your account data accurate and up to date, this is very important. If your account data is incomplete, inaccurate or not current, you might not trigger a transaction.